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This privacy policy sets out how The Digital Detective website, produced by Cloud 10 Studios, LLC. uses and protects any information that you provide when you use this website.
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The Digital Detective and Cloud 10 Studios is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, when using this website, it will only be used in accordance with this privacy statement.
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The Digital Detective and Cloud 10 Studios may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 23, 2019.
WHAT WE COLLECT
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We may collect the following information:
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Name and job title
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Contact information including email address
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Demographic information such as post code, preferences and interests
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Other information relevant to customer surveys and/or offers
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Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through The Digital Detective's public message boards, this information may be collected and used by others.
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We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
USE OF YOUR PERSONAL INFORMATION
The Digital Detective collects and uses your personal information to operate its website(s) and deliver the services you have requested.
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The Digital Detective may also use your personally identifiable information to inform you of other products or services available from Cloud 10 Studios and its affiliates.
SHARING INFORMATION WITH THIRD PARTIES
The Digital Detective does not sell, rent, or lease its customer lists to third parties.
The Digital Detective may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Digital Detective and/or Cloud 10 Studios, and they are required to maintain the confidentiality of your information.
The Digital Detective may disclose your personal information, with or without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Digital Detective or Cloud 10 Studios; (b) protect and defend the rights or property of Cloud 10 Studios; and/or (c) act under exigent circumstances to protect the personal safety of users of The Digital Detective, or the public.
TRACKING USER BEHAVIOR
The Digital Detective may keep track of the websites and pages our users visit within The Digital Detective, in order to determine what The Digital Detective services are the most popular. This data is used to deliver customized content and advertising within The Digital Detective to customers whose behavior indicates that they are interested in a particular subject area.
We may use heatmapping and anonymous user session recording software to better understand how our website is used by visitors and to provide a better user experience. We may use marketing automation software to generate anonymous user profiles (often identified by only an IP address, and occasionally that IP address is reverse-tracked to associate an organization to which that IP address is assigned) to better understand user paths, aggregate user intent, and provide a better user experience of our website. When a user submits personal information to use voluntarily through a form on our website, we attempt to pair the recorded browsing history on our website with that personal information, which allows us to better anticipate the interests or needs of the user reaching out to us.
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AUTOMATICALLY COLLECTED INFORMATION
Information about your computer hardware and software may be automatically collected by The Digital Detective. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Digital Detective website.
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SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
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We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
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USE OF COOKIES
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The Digital Detective website may use “cookies” to help you personalize your online experience.
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A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
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You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
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LINKS TO OTHER WEBSITES
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Our website may contain links to other websites of interest. If you use these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Please exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
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You may choose to restrict the collection or use of your personal information in the following ways:
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Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@cloud10studios.com.
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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
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You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to hello@cloud10studios.com.
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E-MAIL COMMUNICATION
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The Digital Detective may email you for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from The Digital Detective or click on a link therein.
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If you would like to stop receiving marketing or promotional communications via email from The Digital Detective, you may opt out of such communications by using the “unsubscribe” link in the footer of any email or reply to the email with a request to unsubscribe.
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CHILDREN UNDER THIRTEEN
The Digital Detective does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
EXTERNAL DATA STORAGE
We may store your data on servers provided by third party hosting vendors.
CHANGES TO THIS STATEMENT
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The Digital Detective and Cloud 10 Studios reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
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CONTACT INFORMATION
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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the following address. We will promptly correct any information found to be incorrect.
Cloud 10 Studios, LLC.
2515 McKinney Avenue, Ste. 1000
Dallas, TX 75201
Email Address:
hello@cloud10studios.com
Effective as of January 23, 2019